TERMS & CONDITIONS

Effective Date: 01/09/2024

Welcome to TheSpiritualDee.com. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and engaging in our services or purchasing products, you accept these terms in full. Please read them carefully.

1. Services

TheSpiritualDee.com offers spiritual healing services, including but not limited to Reiki healing, breathwork sessions, and space clearings. Due to the personal and energetic nature of these services, the following policies apply:

1.1 No Refunds on Services
Once a spiritual service has been rendered or a session has been booked, no refunds will be issued. This is due to the intangible and energetic nature of the work. We are committed to providing high-quality services, and your satisfaction is important to us, but the energetic exchange is considered complete once a session has been provided or booked.

1.2 Rescheduling of Services
If you are unable to attend a scheduled session, we offer the option to reschedule, provided that notice is given at least 24 hours in advance. Please contact us directly to make arrangements.

2. Products

In addition to services, TheSpiritualDee.com may offer tangible products, such as crystals, tools, or spiritual accessories, through our online store.

2.1 Limited Exchange/Refund Policy for Products
For tangible products sold through our store, we offer a limited exchange or refund policy under the following conditions:
- The product must be unused and in its original packaging.
- A request for exchange or refund must be made within 14 days of purchase.
- Shipping fees for returns or exchanges are the responsibility of the customer unless the product arrived damaged or defective.

We reserve the right to inspect returned products and may deny any refund or exchange if the product is found to be in a condition not eligible for return.

2.2 Damaged or Defective Products
In the event that a product arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or a refund, depending on availability.

3. Payment Terms

All services and products must be paid for in full at the time of booking or purchase. Payment options are provided at checkout, and all transactions are secured.

4. Limitation of Liability

By using our services and purchasing our products, you agree that TheSpiritualDee.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.

5. Privacy Policy

Your privacy is important to us. We collect personal information for the purpose of providing services and fulfilling orders. Please refer to our Privacy Policy for more information on how we handle your data.

6. Changes to Terms and Conditions

TheSpiritualDee.com reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the revised terms.

7. Contact Information

If you have any questions regarding these terms and conditions, please contact us via email at [email address] or through our contact form on the website.

By using TheSpiritualDee.com, you acknowledge and agree to these terms and conditions.


Hours

Monday-Friday:  9am - 6pm

Weekends: By appointment only


Email

hello@thespiritualdee.com


Call

+61 0411 744 868